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Customer Service Representatives with Italian

Обява за работа за "Телекомуникации", публикувана на 15.11.2017 , разгледана 2531 пъти


НЕАКТИВНА
We are looking for enthusiastic and ambitious specialists to join as Customer Support Representatives in our client’s customer support team. The ideal candidates will possess excellent language, phone, and email skills, along with an understanding in qualifying customer opportunities.

Responsibilities:

• Provide professional support to customers queries via email;
• Work reasonably and professionally in order to resolve support demand to customer satisfaction;
• Educate customers on the troubleshooting processes;
• Identify and analyze client`s and customer’s needs in order to create the best resolution for them;
• To stay curious and impact the improvement of the customers’ support process.

Requirements:

• Fluency in Italian (B2 and above);
• Good command in English;
• Excellent listening and communication skills, both written and verbal;
• Some experience in a service or support center will be considered as an advantage;
• Understanding of technical troubleshooting is a plus.

Did you recognize yourself? If yes - apply now!
And if you wonder what the company can offer, continue reading…

• Very competitive salaries;
• Flexible working hours;
• Social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Transportation Allowance;
• Team Building Activities;
• Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications);
• Monthly/Quarterly Rewards.


In order to apply, please submit your Resume (pdf, doc or html) in English with the apply button below.
All applications will be treated in strict confidentiality. Only shortlisted candidates will be invited to an interview.
Easy Consult Company LTD - Recruitment Agency (llicense № 2339 from 30.08.2017).


Град: Всички

Телефон: 882 482 203

Имейл: Yoanna.Ivanova@easyconsultbg.com

Лице за контакти: Йоанна Иванова


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